Introduction
At our clinic, we value transparency, fairness, and patient satisfaction. Understanding our Cancellation and Refund Policy helps ensure smooth coordination between our staff and patients.
We are committed to handling all requests ethically and fairly, keeping your well-being at the center of our service.
Cancellation Policy
Appointment Cancellation
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How to Cancel: You can cancel your appointment by:
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Phone call at 9030 176 176 -
Email at support@spiritualhomeoclinic.com -
Online form (available on our website)
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Notice Period: Please cancel at least 24 hours in advance.
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Late Cancellations/No-Shows:
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A cancellation fee may apply for cancellations made less than 24 hours in advance.
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No-shows without any notice will not be eligible for rescheduling or refund.
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Rescheduling: You may reschedule your appointment once at no extra charge, if done at least 24 hours before the scheduled time.
Treatment Plan Cancellation
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Cancellation Method: You may cancel a treatment plan by contacting us via phone or email.
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Before Treatment Starts:
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Eligible for a full refund, excluding the initial consultation fee.
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After Treatment Begins:
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No refund once treatment is started.
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Refund Policy
Types of Refunds
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Full Refund: For services not used, and if cancellation is done before processing or shipping. -
Non-Refundable Items:
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Consultations already conducted
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Medicines already dispensed or shipped
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Personalized or opened packages
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Refund Process
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How to Request:
Send an email to support@spiritualhomeoclinic.com or submit a written request at the clinic. -
Documents Required:
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Order Number / Patient ID
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Proof of Payment (screenshot, receipt)
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Processing Time:
Refunds are processed within 7–10 business days after approval. -
Mode of Refund:
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To original payment method (Credit/Debit Card, UPI, Net Banking) -
Bank transfer (for cash or offline payments)
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Conditions for Refunds
Refunds may be approved under the following conditions:
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Cancellation before treatment dispatch
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Valid medical reason (supported by documentation)
Refund Options
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Direct Refund -
Store Credit for future use (optional, based on your preference)
Late or Missing Refunds
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If you haven’t received your refund:
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Recheck your bank account or payment app
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Contact your credit card company or bank – it may take some time to reflect
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Still not received? Please contact us at
support@spiritualhomeoclinic.com or 
9030 176 176
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Contact Information
For any questions about cancellations or refunds, please reach out to 9030 176 176
